Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between Xiangyang Junjia Shi Trading Co., Ltd. (“we,” “us,” “our,” or “Jrete”) and you (“you,” “your,” or “User”) regarding your access to and use of our website [https://jrete.com/] (the “Site”) and the purchase of our luggage products (collectively, the “Services”). By accessing, browsing, or using the Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our [Privacy Policy] and [Return & Refund Policy], which are incorporated herein by reference. If you do not agree to these Terms, you may not access or use the Site or Services.

1. Eligibility

To use the Services, you must:
 
  • Be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher);
  • Have the legal capacity to enter into a binding contract;
  • Provide accurate, complete, and current information when creating an account (if applicable) or placing an order;
  • Comply with all applicable laws, regulations, and these Terms.
 
We reserve the right to refuse access to the Services to any individual or entity at our sole discretion, including if we reasonably believe you have violated these Terms.

2. Account Registration (If Applicable)

2.1 Account Creation

If you choose to create an account on the Site, you agree to:
 
  • Use a unique username and a strong, secure password;
  • Keep your account credentials confidential and not share them with any third party;
  • Notify us immediately at [service@jrete.com] if you suspect unauthorized access to your account;
  • Update your account information (e.g., email address, shipping address) promptly to ensure it remains accurate.

2.2 Account Responsibility

You are solely responsible for all activities conducted under your account, including orders placed, payments made, and communications sent. We shall not be liable for any loss or damage arising from your failure to maintain the security of your account.

3. Use of the Site & Services

3.1 Permitted Uses

You may use the Site and Services only for lawful purposes, including:
 
  • Browsing product information (e.g., luggage specifications, pricing, availability);
  • Placing orders for Jrete luggage products for personal or business use (subject to our [Return & Refund Policy]);
  • Contacting our customer service team for support or inquiries.

3.2 Prohibited Uses

You shall not use the Site or Services to:
 
  • Violate any applicable laws, regulations, or third-party rights (e.g., intellectual property laws, privacy laws);
  • Submit false, misleading, or fraudulent information (e.g., fake order details, incorrect payment information);
  • Attempt to access, modify, or disrupt the Site’s technical infrastructure (e.g., hacking, introducing malware);
  • Copy, reproduce, distribute, or sell any content from the Site (e.g., product images, descriptions) without our prior written consent;
  • Impersonate any person or entity, or falsely state or imply your affiliation with Jrete;
  • Engage in any activity that could damage, disable, or overburden the Site (e.g., automated scraping of product data).

4. Orders & Payments

4.1 Order Placement

When you place an order on the Site, you are making a binding offer to purchase the selected luggage products at the listed price. We reserve the right to accept or reject your order at our sole discretion, including if:
 
  • The product is out of stock or incorrectly priced;
  • We suspect fraudulent activity (e.g., unauthorized payment methods);
  • Your order violates these Terms or applicable laws.
 
We will confirm acceptance of your order by sending a written confirmation email (including your order number) to the email address associated with your account. A contract between you and Jrete shall only be formed upon our issuance of this confirmation.

4.2 Pricing & Availability

All product prices on the Site are listed in [U.S. Dollars (USD)] and exclude taxes, shipping fees, and import duties (unless otherwise stated). We reserve the right to modify product prices and availability at any time without prior notice. In the event of a pricing error, we may cancel your order and refund any payments made, with no further obligation to fulfill the order.

4.3 Payment Terms

You agree to pay for all orders placed through your account, including the full product price, applicable taxes, shipping fees, and any other charges. We accept the following payment methods (as displayed on the Site):
 
  • Credit/debit cards (e.g., Visa, Mastercard);
  • Digital wallets (e.g., Apple Pay);
  • Other secure payment methods as specified during checkout.
 
Payments are processed through third-party payment processors (e.g., Shopify Payments), which are subject to their own terms of service. We do not store your payment card information—all sensitive payment data is encrypted and handled by our payment processors in compliance with industry standards (e.g., PCI-DSS).

5. Intellectual Property Rights

All content on the Site, including but not limited to product images, descriptions, logos, trademarks, and text (“Intellectual Property”), is owned by or licensed to Jrete. These Terms do not grant you any right to use our Intellectual Property except for the limited, non-exclusive right to access and use the Site for permitted purposes.
 
You may not use, reproduce, or distribute our Intellectual Property without our prior written consent. Any unauthorized use of our Intellectual Property may violate intellectual property laws and result in legal action.

6. Limitation of Liability

6.1 General Limitation

To the maximum extent permitted by applicable law, Jrete shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or Services, including but not limited to:
 
  • Loss of profits, revenue, or data;
  • Damage to or loss of luggage during shipping (subject to our [Return & Refund Policy] for defective/damaged items);
  • Interruptions to the Site or Services due to technical issues or force majeure events (e.g., natural disasters, strikes, regulatory orders).

6.2 Direct Damages

Our total liability for direct damages arising from these Terms (e.g., defective products) shall not exceed the total amount you paid for the affected order.

6.3 Exceptions

Nothing in these Terms shall limit or exclude our liability for:
 
  • Death or personal injury caused by our negligence;
  • Fraud or fraudulent misrepresentation;
  • Any other liability that cannot be excluded under applicable law.

7. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is caused by an event beyond our reasonable control (“Force Majeure Event”), including but not limited to:
 
  • Strikes, lockouts, or industrial disputes;
  • Natural disasters (e.g., floods, storms, earthquakes);
  • Failure of utility services (e.g., electricity, internet) or transport networks;
  • Compliance with any law, governmental order, rule, or regulation;
  • Fire, theft, or malicious damage to our premises or inventory.
 
We will notify you promptly of any Force Majeure Event and use reasonable efforts to resume performance as soon as possible.

8. Termination

8.1 Termination by Us

We may terminate or suspend your access to the Site or Services at any time, with or without notice, if:
 
  • You violate these Terms (e.g., prohibited uses, non-payment of orders);
  • We suspect fraudulent activity associated with your account;
  • We discontinue the Site or Services (with prior notice, where feasible).

8.2 Termination by You

You may terminate your account or stop using the Services at any time by contacting us at [service@jrete.com].

8.3 Effects of Termination

Upon termination:
 
  • Your right to access the Site or Services shall immediately cease;
  • You shall remain liable for any unpaid orders or fees incurred before termination;
  • Provisions of these Terms that by their nature survive termination (e.g., intellectual property rights, limitation of liability, confidentiality) shall continue to apply.

9. Modifications to These Terms

We reserve the right to update or modify these Terms from time to time. When we make changes, we will:
 
  • Revise the “Last Updated” date at the top of this page;
  • Notify you via email (if you have an account) or a prominent notice on the Site (for material changes).
 
Your continued use of the Site or Services after the changes take effect shall constitute your acceptance of the revised Terms. We encourage you to review these Terms regularly.

10. Governing Law & Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Hubei Province, People’s Republic of China], without regard to its conflict of laws principles.

10.2 Dispute Resolution

If a dispute arises between you and Jrete relating to these Terms or the Services, we agree to first attempt to resolve the dispute through good-faith negotiation by contacting each other at [service@jrete.com] (for Jrete) or your registered email address (for you).
 
If the dispute cannot be resolved through negotiation within 30 days, either party may submit the dispute to arbitration in [Xiangyang City, Hubei Province] in accordance with the rules of the [China International Economic and Trade Arbitration Commission (CIETAC)]. The arbitration award shall be final and binding on both parties.

11. Miscellaneous

11.1 Entire Agreement

These Terms, together with our [Privacy Policy] and [Return & Refund Policy], constitute the entire agreement between you and Jrete regarding the Site and Services, superseding all prior or contemporaneous agreements, communications, or understandings (written or oral).

11.2 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

11.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future.

11.4 Assignment

You may not assign these Terms or your rights/obligations hereunder to any third party without our prior written consent. We may assign these Terms to a third party (e.g., in the event of a merger or acquisition) without your consent, provided the assignee agrees to comply with these Terms.

12. Contact Us

If you have questions, concerns, or requests regarding these Terms, please contact us:
 
  • Company: Xiangyang Junjia Shi Trading Co., Ltd.
  • Email: [service@jrete.com]
  • Address: Room 129, Building 6, Xiangyang Science and Technology City, No. 37, Zhuhai Avenue, Xiangyang High-tech Development Zone, Xiangyang City, Hubei Province, China
  • Website: [https://jrete.com/]